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FAQ – Die Antworten auf die häufigsten Fragen rund um horse+

Für alle Reiter besonders wissenswert:
 

Mit horse+ entstehen als Reiter keinerlei Kosten und du kannst deinem Profil beliebig viele Pferde hinzufügen und Freunde einladen.

Für alle Stallbesitzer: Wir haben keine Mindestvertragslaufzeit, eine kostenfreie Testphase und eine Vielzahl an individuellen Möglichkeiten für deinen Hof.

WISSENSWERTES RUND UM DIE APP HORSE+

Die wichtigsten Fragen & Antworten

  • How does horse+ work?
    horse+ is a web-based app that can be conveniently used in the browser or downloaded from the Google Play Store and Apple App Store. Our app offers a variety of useful functions for horse farms as well as for riders. Stable operators benefit from a wide range of horse and stable management functions, while riders are able to digitally network the horse and stable. Farm owners and riders each receive their own access to horse+ and can thus view and manage important information from anywhere. The functions can be called up anytime and anywhere on a smartphone, tablet or PC. Of course, all data is only stored on servers in Germany and we comply with all provisions of German data protection according to the GDPR.
  • Is horse+ suitable for my stable?
    Regardless of whether it's a riding school, boarding stable or riding club, horse+ offers useful functions for all types of horse business. Currently, riding stables that care for between 10 and 150 horses use horse+. Since you can put together the functions of horse+ individually according to the modular principle, you decide for yourself which functions really help you. To get a better impression, you can test horse+ here for free.< /p>
  • How much does the horse+ app cost?
    As a stable owner, with horse+ you only pay for the functions that you actually want to use. Depending on the scope of your package, you can use horse+ for as little as €30 plus VAT per month - regardless of the number of riders and horses. horse+ is free for your riders, exhibitor or club members. You can find all prices on our Page for stable owners.
  • Can I test the software for free?
    To test the features exactly for your farm, we always offer risk-free and free trial months. You have 3 months to test horse+ with your desired functions. Click here and simply put together your desired package.
  • Where can I get the app?
    horse+ can be downloaded as an app in Google Play Store or Apple App Store. The software is also web-based and can be accessed from any internet-enabled device. You can therefore use horse+ very easily on your computer and log in here with your e-mail address and password: my.horseplus.app
  • How does the commissioning work?
    Start using this link with the free, non-binding test of the app . We will guide you step by step through your desired horse+ functions in an online appointment. After 3 months of testing, you decide whether you want to continue using horse+ or not. If you have any questions, we are always there for you and will take care of your concerns.
  • Is there a minimum contract period?
    No. You can terminate horse+ at any time with a notice period of 3 months to the end of the respective month.
  • Who can see what?
    In horse+ you can assign individual rights to each user in addition to the regular roles "farm manager" and "rider". In this way, riding instructors can create new riding lessons and employees can see the tasks, but e.g. B. Only you can look at the statements. Riders see their own profile with their horses and can, for example, make settings for their horses or log into the calendar.
  • Why do I need horse+?
    horse+ simplifies the day-to-day processes at the equestrian center: confusing lists, paper processes and the multitude of calls and text messages are replaced by simple digital applications. horse+ improves communication with riders: the digital bulletin board as a central communication channel makes communication in the stable more reliable and direct. horse+ ensures that riders are happy: Owners and riders are digitally networked with the horses and can therefore also view important information from home. So modern farms benefit from more time, simpler processes and satisfied horses and riders.
  • What functions does an occupancy plan have?
    With the help of our occupancy plans, you can manage hall occupancy, a solarium or the utilization of the jumping arena. Each rider can reserve his place in the hall. As the stable owner, you decide how many slots a system has or whether the hall is closed at certain times. In addition, riding instructors and riding schools can offer bookable lessons in the calendars. Riders can then take part in the lessons.
  • What do my riders get out of it?
    Your riders benefit from a number of value-added functions such as booking riding lessons or selecting feed from home or on the go. With just a few clicks, riders and owners know what is currently happening at the riding stables (news/events), can view information about their horses or book services for their horses. There are no costs for riders to use horse+.
  • How much does horse+ cost for my riders/stallholders
    horse+ is free for your riders. If you introduce horse+ to your farm, your riders will be able to use many great functions free of charge and you offer your customers enormous added value. As a stable owner, you can add an unlimited number of tabs to the app - at no additional cost!
  • Wie steht es um den Datenschutz?
    Deine Daten werden sicher nach der Rechtsgrundlage der Datenschutz-Grundverordnung (DSGVO) der Europäischen Union behandelt. Zusätzlich gelten die nationalen Datenschutzregelungen Deutschlands nach dem Bundesdatenschutzgesetz (BDSG). Detaillierte Informationen findest du auch in unserer Datenschutzerklärung.
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