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FAQ – Die Antworten auf die häufigsten Fragen rund um horse+

Für alle Reiter besonders wissenswert:
 

Mit horse+ entstehen als Reiter keinerlei Kosten und du kannst deinem Profil beliebig viele Pferde hinzufügen und Freunde einladen.

Für alle Stallbesitzer: Wir haben keine Mindestvertragslaufzeit, eine kostenfreie Testphase und eine Vielzahl an individuellen Möglichkeiten für deinen Hof.

WISSENSWERTES RUND UM DIE APP HORSE+

Die wichtigsten Fragen & Antworten

  • How does horse+ work?
    horse+ is a web-based app that can be conveniently used in the browser or downloaded from the Google Play Store and Apple App Store. Our app offers a wide range of useful functions for riding centres and riding schools as well as for riders. Stable operators benefit from a wide range of functions relating to horse and stable management, while riders are able to digitally connect their horses and stables. Farm owners and riders each receive their own access to horse+ and can therefore view and manage important information from anywhere. The functions can be accessed anytime and anywhere on a smartphone, tablet or PC.
  • Is horse+ suitable for my stable?
    Whether riding school, boarding stable or riding club, horse+ offers useful functions for all types of horse operations. Riding stables that look after between 9 and 170 horses currently use horse+. As you can customise the functions of horse+ according to the modular principle, you can decide for yourself which functions really help you. To get a better impression, you can test horse+ here for free..
  • How much does the horse+ app cost?
    As a stable owner, with horse+ you only pay for the functions you actually want to use. Depending on the scope of your package, you can use horse+ from just €30 plus VAT per month - regardless of the number of riders and horses. horse+ is free of charge for your riders, stallholders or club members. You can find all prices on our Page for stable owners..
  • Can I test the software free of charge?
    To test the functions exactly for your farm, we always offer risk-free and free trial months. You have 3 months to test horse+ with your desired functions. Click here and simply put together your desired package.
  • Where can I get the app?
    horse+ can be downloaded as an app from Google Play Store or Apple App Store. The software is also web-based and can be accessed from any internet-enabled device. You can therefore also use horse+ on your computer and log in here with your email address and password: my.horseplus.app
  • How does commissioning work?
    Start using this link for a free, no-obligation trial of the app. We will guide you step by step through your desired functions of horse+ in an online appointment. After 3 months of testing, you decide whether you want to continue using horse+ or not. If you have any questions, we are always there for you and will take care of your concerns.
  • Is there a minimum contract term?
    No. You can horse+ cancel at any time with a notice period of 3 months to the end of each month.
  • Who can see what?
    In horse+ you can assign each user their own rights in addition to the regular roles of "yard manager" and "rider". This way, riding instructors can create new riding lessons and employees can see the tasks, but only you can view the invoices, for example. Riders see their own profile with their horses and can, for example, make settings for their horses or book themselves into calendars.
  • Why do I need horse+?
    horse+ simplifies processes in the equestrian hotel day: confusing lists, paper processes and the multitude of calls and text messages are replaced by simple digital applications. horse+ improves communication with riders: the digital notice board as a central communication channel makes communication in the stable more reliable and direct. horse+ ensures satisfied riders: Owners and riders are digitally networked with the horses and can therefore also view important information from home.. Modern stables therefore benefit from more time, simpler processes and satisfied horses and riders.
  • What functions does an occupancy plan have?
    With the help of our booking plans, you can manage the hall occupancy, a solarium or the utilisation of the jumping arena. Every rider can reserve their place in the arena. As the stable owner, you decide how many slots a facility has or whether the hall is closed at certain times. Riding instructors and riding schools can also offer bookable lesson slots in the calendar. Riders can then take part in the lessons.
  • What do my riders get out of it?
    Your riders benefit from a range of added-value functions such as booking riding lessons or selecting feed from home or on the move. With just a few clicks, riders and stallholders can find out what's happening at the riding centre (news/events), view information about their horses or book services for their horse. There are no costs for riders to use horse+.
  • What does horse+ cost for my riders/adopters?
    horse+ is free for your riders. When you introduce Horse+ to your yard, your riders will be able to use many great features for free and you will be offering tremendous value to your customers. As a stable owner, you can add an unlimited number of riders to the app - at no extra cost!
  • What about data protection?
    Your data will be handled securely in accordance with the legal basis of the European Union's General Data Protection Regulation (GDPR). In addition, Germany's national data protection regulations apply in accordance with the Federal Data Protection Act (BDSG). You can also find detailed information in our Privacy Policy..
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